Terms & Conditions

These Terms & Conditions govern the use of our website and the purchase of products from Viviscal Store.
Last Updated: July 2026

1. Introduction

Welcome to Viviscal Store.

By accessing this website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.


2. Company Information

This website is operated by:

Tripping Ltd.

Bulgaria

Email: support@viviscal-store.com


3. Products

We make every effort to ensure that product descriptions, images and pricing are accurate.

However, product packaging, specifications and availability may change without prior notice.


4. Orders

By placing an order, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • The information provided is accurate.
  • You are authorised to use the selected payment method.

We reserve the right to refuse or cancel orders where necessary.


5. Prices & Payments

All prices displayed on our website include applicable taxes where required.

Payments are processed securely through our authorised payment providers.

We do not store your payment card details.


6. Shipping

Shipping times vary depending on the destination country.

Estimated delivery times are provided for guidance only and are not guaranteed.

More information can be found in our Shipping Policy.


7. Returns & Refunds

Customers may return eligible products in accordance with our Returns & Refund Policy.

Please review that policy before requesting a return.


8. Intellectual Property

All content on this website, including text, graphics, images, logos and product information, is the property of Viviscal Store or its licensors.

No content may be reproduced without prior written permission.


9. Limitation of Liability

Viviscal Store shall not be liable for indirect, incidental or consequential damages arising from the use of this website or our products, except where required by applicable law.


10. Governing Law

These Terms & Conditions shall be governed by the laws applicable to the company operating this website.

Any disputes shall be resolved in accordance with the applicable legislation.


11. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

The latest version will always be available on this page.


12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Email:

support@viviscal-store.com

Business Hours

Monday–Friday

09:00–17:00 EET