FAQ,s

Frequently Asked Questions

Everything you need to know about Viviscal products, hair wellness and your order.

✓ Supports healthy hair growth
✓ Nourishes thinning hair from within
✓ Drug-free & clinically studied

Viviscal frequently asked questions and customer support

Products

Viviscal is a scientifically developed nutritional hair wellness programme designed to nourish thinning hair from within. It combines the proprietary AminoMar® marine complex with carefully selected vitamins and minerals to support healthy-looking hair.

AminoMar® is Viviscal’s proprietary marine complex, developed through decades of research. It provides key marine-derived nutrients that help nourish hair from within as part of the Viviscal programme.

Yes. Viviscal nutritional supplements are drug-free and contain no pharmaceutical ingredients. They are formulated with vitamins, minerals and the exclusive AminoMar® marine complex.

Viviscal offers dedicated programmes for Women, Men and Professional use. The best programme depends on your individual hair wellness needs and lifestyle.

Hair Growth

Hair grows naturally in cycles. Most people begin noticing visible improvements after around three months of consistent daily use, with continued benefits over six months.

The recommended dosage is two tablets daily—one in the morning and one in the evening—with water after meals. Always follow the directions on the product packaging.

Viviscal offers dedicated formulations for women and men. While both programmes are based on the proprietary AminoMar® marine complex, each is formulated to meet different nutritional needs.

Yes. Viviscal is designed for daily use as part of your long-term hair wellness routine.

Hair Care

Yes. Viviscal Thickening Shampoo is gentle enough for everyday use and helps cleanse the hair and scalp while supporting healthier-looking hair.

Yes. Using the Strengthening Conditioner after shampoo helps improve manageability, softness and the appearance of fuller hair.

Viviscal Hair Thickening Serum is formulated for everyday use and is free from parabens. Always check the product label for the latest ingredient information.

Yes. Viviscal Hair Care products are specifically designed to complement the Viviscal nutritional supplements as part of a complete daily hair wellness routine.

Orders & Shipping

We currently ship to selected European countries. Available destinations and shipping options are displayed during checkout.

Delivery times depend on the destination country. Most European orders arrive within a few business days after dispatch.

Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your delivery.

Returns

If you are not completely satisfied with your purchase, please contact our customer support team. Returns are handled in accordance with our Returns Policy.

If your order arrives damaged, please contact us as soon as possible with your order number and photographs of the package and product so we can assist you.

You can reach our customer support team through the Contact page or by using the email address provided there. We are happy to assist with product, order and shipping questions. do do former he highly.

Our customer support team is here to help with questions about our products, orders, delivery, or your shopping experience. Simply contact us through our Contact page and we’ll be happy to assist you. We aim to respond to all inquiries as quickly as possible.

Need personal assistance?

Every hair journey is different. If you need advice about our products, your order or delivery, our team will be happy to help.